Shipping policy
Sensory Spark is an online store that partners with manufacturers and suppliers to offer a wide range of sensory products to customers in Australia. Our shipping policy is designed to provide our customers with affordable and reliable shipping options, while also ensuring that orders are processed and shipped in a timely manner.
Shipping Times and Costs:
- We offer free standard shipping on all orders over $25.99.
- For orders under $25.99, standard shipping rates will apply.
- We offer free express shipping on all orders over $99.
- Delivery times vary depending on your region and the shipping method selected at checkout.
- Orders are typically processed within 1-3 business days of receipt and are shipped via our network of global partners.
International Shipping:
- Unfortunately, we do not offer international shipping at this stage. Stay tuned for the future!
Tracking and Delivery:
- Customers will receive a confirmation email with a tracking number once their order has been shipped.
- Please allow up to 48 hours for the tracking information to be updated on the carrier's website.
- Delivery times are estimates only and are not guaranteed.
If you have any questions or concerns about our shipping policy, please contact our customer service team by emailing sensorysparkau@gmail.com. We're here to help!